A LogTag Online subscription gives you access to premium features, including:
Multiple locations for monitoring
SMS, WhatsApp, and voice call alerts
Extended file storage (up to 10 years)
More users and devices per account
Each subscription is tied to a location. If you’re monitoring multiple fridges, freezers, or sites, you’ll need one subscription per location.
Note: Your first subscription upgrades your existing free location to premium. It doesn’t add a second location.
Each activation code may include:
One or more location subscriptions (typically valid for 1 year)
Notification Units (for SMS, WhatsApp, or voice alerts)
Shipment Units (for tracking deliveries, if using transit monitoring)
You can purchase subscriptions for multiple years or multiple locations, depending on your needs.
At present, you will need to call us to purchase your activation code.
Call 1300 08 20 20 during Sydney office hours so we can advise on what you need.
Latency, when it comes to temperature logging, refers to the delay between a change in temperature and when that change is detected and recorded by the logger. This delay can be due to the sensor’s design, the materials it’s placed in, or the logging interval. While it might sound like a disadvantage, latency can actually serve a useful purpose in certain environments—particularly where short-term temperature spikes are common but not harmful.
For example, in a busy commercial fridge, the temperature may briefly rise every time the door is opened. A logger with high latency won’t immediately react to these short fluctuations, helping to avoid unnecessary alarms or false data indicating a problem when there isn’t one. In these cases, a slight delay in response acts like a filter, focusing attention on real issues—such as prolonged exposure to unsafe temperatures—while ignoring the everyday ups and downs that don’t affect product quality or safety.
Depending on the type of logger you have, connecting your logger to your PC means either:
First Generation LogTags use a separate Reader (sometimes called a dock) for configuration and for downloading recorded data.
The Second Generation loggers only require a USB port or cable. Apart from saving the cost of the Reader, this makes them much better suited for shipping, because the recipient doesn’t need a LogTag Reader to download a report about the shipment’s journey.
