Setting up your free LogTag Online account is quick, easy, and gets you one step closer to effortless temperature monitoring and reporting. Just follow the simple steps below to get started.
On the login screen, look for the Create an Account link under the login fields. Click it to start the account creation process.
Choose between Fixed Site (for fridges and freezers), Transit (for loggers placed in shipments), or General (for a mix of both).
The form will ask for your name and contact details. You will also be asked to provide a password for your account. Your email address and this password will be used to log in.
When you submit the form, LogTag Online will send an email to the address you specified. You will need to find this email and click the link to verify that address.
You will be taken back to the LogTag Online login page where you can sign in using the email address and password you provided.
A LogTag Online subscription unlocks a bunch of powerful features that go well beyond what the free account offers—especially handy if you’re managing multiple sites or need long-term data access. Here’s a quick comparison:
| Feature | Free Account | Subscription (Paid) |
|---|---|---|
| Locations | 1 limited location | 1 full location per activation code |
| Location History | 3 months | 10 years |
| Notifications | Email only | Email, SMS, WhatsApp, voice call |
| SMS Alerts (Outside USA) | None | Up to 25/month (more with extra credits) |
| File Storage | 1 year | 10 years |
| Max Files Viewable | 30 | Up to 1000 (based on plan) |
| Users per Account | 2 | Unlimited |
So if you’re running a clinic, warehouse, or school with multiple fridges or freezers, the subscription gives you the flexibility and peace of mind to scale up, stay compliant, and respond faster to temperature excursions.
Latency, when it comes to temperature logging, refers to the delay between a change in temperature and when that change is detected and recorded by the logger. This delay can be due to the sensor’s design, the materials it’s placed in, or the logging interval. While it might sound like a disadvantage, latency can actually serve a useful purpose in certain environments—particularly where short-term temperature spikes are common but not harmful.
For example, in a busy commercial fridge, the temperature may briefly rise every time the door is opened. A logger with high latency won’t immediately react to these short fluctuations, helping to avoid unnecessary alarms or false data indicating a problem when there isn’t one. In these cases, a slight delay in response acts like a filter, focusing attention on real issues—such as prolonged exposure to unsafe temperatures—while ignoring the everyday ups and downs that don’t affect product quality or safety.
Depending on the type of logger you have, connecting your logger to your PC means either:
First Generation LogTags use a separate Reader (sometimes called a dock) for configuration and for downloading recorded data.
The Second Generation loggers only require a USB port or cable. Apart from saving the cost of the Reader, this makes them much better suited for shipping, because the recipient doesn’t need a LogTag Reader to download a report about the shipment’s journey.
