Non-validated-points

What causes non-validated data points on a LogTag report graph?

If you've seen a LogTag report with data points marked as “non-validated”, you might be wondering what that means — and whether it’s something to worry about.

The good news is: it’s usually not a sign of a fault, but rather a result of how the logger was handled during setup or download.

Here’s a breakdown of what causes non-validated data points and how to avoid them.

What does “non-validated” mean?

A non-validated data point is a reading that was recorded by the logger but couldn’t be fully verified during download. These points are still shown on the graph, but they’re flagged to let you know they weren’t confirmed through the usual validation process.

Common causes of non-validated data points

  • Interrupted download If the logger was disconnected or the software was closed before the download finished, some data may not be validated. This can happen if the USB connection is loose or if the download was cancelled midway.
  • Logger reset or reconfiguration If the logger was reconfigured or reset before the data was downloaded, it may result in partial or non-validated records. Always download data before making changes to the logger’s settings.
  • Date/time mismatch If the PC’s clock is significantly out of sync with the logger’s internal clock, the software may flag some readings as non-validated. Keeping your computer’s date and time accurate helps prevent this.
  • Software or firmware mismatch Using outdated software or firmware can sometimes cause validation issues. Make sure you’re using the latest version of LogTag Analyzer and that your logger’s firmware is up to date.

Is non-validated data still useful?

In most cases, yes. The readings are still accurate and reflect what the logger recorded — they just haven’t gone through the full validation process. If you’re using the data for internal monitoring, it’s usually fine. However, for regulatory or audit purposes, validated data is preferred.

How to avoid non-validated data points

  • Always allow downloads to complete
  • Avoid reconfiguring loggers before downloading 
  • Keep your PC clock accurate
  • Use the latest LogTag software and firmware

If you’re seeing non-validated data regularly or have concerns about your logger’s performance, feel free to reach out to us

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Latency explained

What is latency?

Latency, when it comes to temperature logging, refers to the delay between a change in temperature and when that change is detected and recorded by the logger. This delay can be due to the sensor’s design, the materials it’s placed in, or the logging interval. While it might sound like a disadvantage, latency can actually serve a useful purpose in certain environments—particularly where short-term temperature spikes are common but not harmful.

For example, in a busy commercial fridge, the temperature may briefly rise every time the door is opened. A logger with high latency won’t immediately react to these short fluctuations, helping to avoid unnecessary alarms or false data indicating a problem when there isn’t one. In these cases, a slight delay in response acts like a filter, focusing attention on real issues—such as prolonged exposure to unsafe temperatures—while ignoring the everyday ups and downs that don’t affect product quality or safety.

Differrnt connections

Connecting your logger

Depending on the type of logger you have, connecting your logger to your PC means either:

  • inserting into the Reader,
  • plugging it into a USB port, or
  • connecting it via a USB cable.
comparing gen1 and gen 2

What's so good about USB?

First Generation LogTags use a separate Reader (sometimes called a dock) for configuration and for downloading recorded data. 

The Second Generation loggers only require a USB port or cable. Apart from saving the cost of the Reader, this makes them much better suited for shipping, because the recipient doesn’t need a LogTag Reader to download a report about the shipment’s journey.

comparing gen1 and gen 2