LogTag Online

What is LogTag Online?

LogTag Online is a secure cloud platform that lets you monitor your LogTag data loggers from anywhere. Whether you're managing a single site or multiple locations, LogTag Online makes temperature monitoring effortless and compliant.

Why use LogTag Online?

  • Real-Time Monitoring Get instant access to your data via Wi-Fi or cellular loggers. View trends, receive alerts, and stay informed—anytime, anywhere.

  • Instant Alerts Be notified the moment something goes wrong. Choose from email, SMS, voice call, or WhatsApp alerts.

  • Easy Setup Create a free account, connect your logger, and start monitoring in minutes.

  • Compliance Made Simple Stay aligned with WHO, CDC, FDA, and VFC guidelines. LogTag Online includes a secure Digital Signature Suite to meet 21 CFR Part 11 standards.

  • Custom Dashboards Tailor your view to suit your needs—track multiple sites, devices, and excursions at a glance.

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Latency explained

What is latency?

Latency, when it comes to temperature logging, refers to the delay between a change in temperature and when that change is detected and recorded by the logger. This delay can be due to the sensor’s design, the materials it’s placed in, or the logging interval. While it might sound like a disadvantage, latency can actually serve a useful purpose in certain environments—particularly where short-term temperature spikes are common but not harmful.

For example, in a busy commercial fridge, the temperature may briefly rise every time the door is opened. A logger with high latency won’t immediately react to these short fluctuations, helping to avoid unnecessary alarms or false data indicating a problem when there isn’t one. In these cases, a slight delay in response acts like a filter, focusing attention on real issues—such as prolonged exposure to unsafe temperatures—while ignoring the everyday ups and downs that don’t affect product quality or safety.

Differrnt connections

Connecting your logger

Depending on the type of logger you have, connecting your logger to your PC means either:

  • inserting into the Reader,
  • plugging it into a USB port, or
  • connecting it via a USB cable.
comparing gen1 and gen 2

What's so good about USB?

First Generation LogTags use a separate Reader (sometimes called a dock) for configuration and for downloading recorded data. 

The Second Generation loggers only require a USB port or cable. Apart from saving the cost of the Reader, this makes them much better suited for shipping, because the recipient doesn’t need a LogTag Reader to download a report about the shipment’s journey.

comparing gen1 and gen 2